Claims Centre

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Claim Documentation


 

Shriram Life has always been driven by the philosophy of simplifying processes to provide hassle free services to its customers. In line with this philosophy, the Claims department is committed to ensure that all legitimate claims are settled efficiently. Therefore, we are proud to offer a claims process which is hassle free and in the best interest of our customers.
In the event of death of Life Assured, the Nominee/beneficiary under the policy may approach the nearest Branch Office and submit the following mandatory documents for registration of Death Claim.

  1. Death Intimation Form (available at Branch) / Death intimation letter – including cause of death
  2. Death Certificate issued by competent local authority
  3. Policy document / proof of having the policy in the name of Life Assured (eg. Renewal Premium receipts or Renewal premium notice)

Supporting documents for processing the claim

  1. Age, ID and Address proof of Nominee/Claimant
  2. Age, ID and Address proof of Life Assured
  3. Duly filled Claim Forms (Available at Branch/website)
  4. Bank passbook of Claimant attested by concerned Bank Manager
  5. Copy of FIR attested by concerned Police Authority (in case of unnatural death/ accident)
  6. Copy of Post Mortem report attested by concerned Police Authority (in case of unnatural death/ accident)
  7. Any other documents as required by Company to process the claim

Additional Information

  • All documents submitted should either be original or photocopies attested by the claimant
  • Based on the circumstances of the claim, Shriram Life Insurance reserves the right to call for additional documents/information.
  • The company also reserves its right to conduct inquiry/independent inquiry/investigation to prove the authenticity of any claim where it is considered necessary.
  • Legal entitlement in case there is no nominee. (Legal heir Certificate)

 

Total Permanent Disability


 

Requirements for claiming benefits of Total Permanent Disability due to Accident/other causes:

  1. Disability intimation letter
  2. Disability Certificate issued by Medical Officer
  3. Complete Medical Records
  4. Age, ID & Address proof of Life Assured
  5. Bank passbook of Life Assured attested by concerned Bank Manager
  6. Copy of FIR attested by concerned Police Authority in case of Total Permanent Disability is due to Accident

 

Critical Illness Rider


 

Requirements for claiming Critical Illness Rider Benefits

  1. Critical Illness Intimation letter
  2. Complete Medical Records
  3. Age, ID & Address proof of Life Assured
  4. Bank passbook of Life Assured attested by concerned Bank Manager

Additional Information

  • All documents submitted should either be original or photocopies attested by the claimant
  • Based on the circumstances of the claim, Shriram Life Insurance reserves the right to call for additional documents/information.
  • The company also reserves its right to conduct inquiry/independent inquiry/investigation to prove the authenticity of any claim where it is considered necessary.

For Help / Assistance


 

Write to us at
Claims Department
Shriram Life Insurance Company Limited,
Plot 31 & 32, Ramky Selenium, Next to Andhra Bank Training Center,
Gachibowli, Financial District, Hyderabad – 500032

Email us at
claimsupport@shriramlife.in

Call us at
Toll-free: 1800 3000 6116 (Monday to Saturday – 9 am to 8 pm)

 

Our customers who have received their Claims within 48 hours*


 

IRDAI Regn.128
ARN: SLIC/CT/website/Feb 2019/95



Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95


Shriram Life Insurance
Company Limited
IRDAI Regn. 128
ARN: SLIC/CT/website/Feb 2019/95

Claims shall be processed within 48 business hours for all claims over 3 years from date of inception**

**Provided the company receives all the relevant and required documents and no further investigation is required. Claim settlement process would be completed within stipulated timelines once the claim request is approved. Excluding statutory and business holidays

For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale

Shriram Life Insurance Company Limited

Plot No.31 & 32, 5th & 6th Floor, Ramky Selenium,
Beside Andhra Bank Training Centre,
Financial District, Gachibowli, Hyderabad-500032.
Telangana State.
CIN : U66010TG2005PLC045616

*Terms and Conditions apply.